Refund Policy

This is a one-time charge that will appear on your statement as Aurexio Tech Studio.

At Aurexio Tech Studio, we strive to provide high-quality digital services and maintain complete transparency regarding refunds.

Eligibility for Refunds

Refund requests may be considered under the following conditions:

• The project has not yet started.
• No design or development work has been completed.
• Payment was made in error.

Non-Refundable Situations

Refunds will not be provided if:

• Development work has already begun.
• Design concepts have been delivered.
• Website files, source code, or digital assets have been provided.
• Project delays are caused by the client.
• The client changes project requirements after work has started.

Partial Refunds

Depending on the project stage, a partial refund may be issued after deducting costs associated with:

• Design Work
• Development Hours
• Consultation Services
• Administrative Expenses

Subscription & Maintenance Services

Monthly maintenance, SEO, hosting, and digital marketing services are non-refundable once the service period has begun.

Cancellation Policy

Clients may cancel a project at any time by providing written notice. Any refund eligibility will be evaluated based on the amount of work completed.

Chargebacks

Clients agree to contact Aurexio Tech Studio before initiating any payment dispute or chargeback. We are committed to resolving concerns professionally and fairly.

Contact for Refund Requests

For refund inquiries, contact:

Email: [email protected]